It seemed that some serious issue has come back and haunt Seagate yet again. Apparently owners of Seagate’s Momentus XT are facing serious issues with their drives — despite glowing initial reviews, a number of long-term users claim that the drives chirp, crash, stutter, and freeze with alarming regularity, particularly when installed in a Mac. W00t!

Some users have speculated that these issues are caused by the XT’s magnetic platters spinning down inappropriately, due to an overzealous power management scheme. Good thing is, Seagate is actively involved in getting them fixed, instead of dismissing the issue like what they did last time around. So far, pair of new firmware updates has addressed some symptoms, a third is on the way, and a Seagate engineer known only as STX_NB is proactively chatting with affected customers about possible fixes. Nice customer services there.

SOURCE via Computer World